Privacy Policy

Last updated: September 2026

Clean Chimney Hyderabad ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you voluntarily provide when you call, message us on WhatsApp, email us, or submit our booking form. This may include:

• Your name and contact number
• Email address
• Service address or locality
• Details about the service you require
• Preferred date and time for service

2. How We Use Your Information

We use the information we collect to:

• Schedule and deliver the chimney services you request
• Confirm bookings and communicate about your service
• Respond to your enquiries and provide customer support
• Send service reminders and follow-up messages
• Improve the quality of our services

3. Sharing of Information

We do not sell, rent or trade your personal information. We may share your details only with our assigned technicians so they can reach you and complete the service. We may also disclose information if required by law or to protect our legal rights.

4. WhatsApp & Phone Communication

If you contact us through WhatsApp or our booking form, your message is delivered through WhatsApp's platform and is subject to WhatsApp's own privacy terms. We use the information solely to respond to and fulfil your service request.

5. Cookies & Analytics

Our website may use basic cookies and similar technologies to remember your preferences and understand how visitors use the site. You can disable cookies through your browser settings at any time.

6. Third-Party Services

Our site may embed content from third parties such as Google Maps (to show our service area) and may display images from stock photo providers. These services have their own privacy policies and we are not responsible for their practices.

7. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services and to comply with legal obligations. You may request deletion of your information at any time.

9. Your Rights

You have the right to access, correct or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: